Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the controller for this website

Identity and contact details of the controller:

Institut für Schalltechnik, Raumakustik, Wärmeschutz
Dr.-Ing. Klapdor GmbH
Kalkumer Straße 173
40468 Düsseldorf

Telephone: +49 211 41 85 56-0
Email: info@isrw-klapdor.de

Controller means the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Withdrawal to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Right to object

If your personal data is processed by us based on legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right pursuant to Art. 21 GDPR to object at any time to the processing of your personal data if this is done for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to state a particular situation.

If you wish to exercise your right to opposition or any of your other rights, simply send an e-mail to the address mentioned above.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Proliance GmbH / www.datenschutzexperte.de
data protection officer
Leopoldstraße 21
80802 München
E-Mail: datenschutzbeauftragter@datenschutzexperte.de

 

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR, insofar as your request is aimed at the performance of a contract. Your data will be deleted after your request has been processed, unless there are legal obligations to retain it. In the case of Art. 6 para. 1 lit. f GDPR, you may object to the processing of your personal data at any time.

5. Analytics and advertising

Google reCAPTCHA

Our website uses "Google reCAPTCHA" (hereinafter "reCAPTCHA"). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

 

6. Plugins and tools

Google Web Fonts

Our website uses "Google Web Fonts", a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: "Google"). Google Web Fonts enables us to use external fonts, so-called Google Fonts. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. This is necessary for your browser to display a visually improved presentation of our texts. If your browser does not support this feature, a default font will be used by your computer. The integration of these web fonts is done by a server call, usually a Google server in the USA. The page of our website you have visited will be transmitted to the server. Also, the IP address of the browser of the visitors terminal is stored by Google.
We use Google Web Fonts for optimization purposes to improve the use of our website for you and to make its design more user-friendly.
This constitutes a justified interest pursuant to Art. 6 Para. 1 lit. f GDPR.
Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and certified itself. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Further information about data protection can be found at Google's privacy policy:
http://www.google.de/intl/de/policies/privacy
Further information about  Google Web Fonts can be found at:
http://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1 and
https://www.google.com/fonts#AboutPlace:about.
 

 

7. Data Transfer and Recipients

A transfer of your personal data to third parties does not take place, except

  • we have explicitly pointed this out in the description of the respective data processing.
  • you have given your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  • if there is a legal obligation to transfer data pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
  • to the extent required by Art. 6 para. 1 sentence 1 lit. b GDPR for the execution of contractual relationships with you.

In addition, we use external service providers for the processing of our services, whom we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. If necessary, we have concluded a contract for data processing under commission pursuant to Art. 28 GDPR with them. These are service providers for web hosting, sending e-mails, maintenance and care of our IT systems, etc. The service providers will not transfer this data on to third parties.

8. Subject to change
 

We reserve the right to adapt or update this data protection declaration if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take account of changes to our services, e.g. the introduction of new services. The most current version applies to your visit.

 

Status of this privacy policy: 06.05.2019


 


Our branches
Please click on the name of the respective branch to get all relevant contact information.
Headquarters Düsseldorf

Kalkumer Straße 173
40468 Düsseldorf
Tel.: +49 211 418556-0
Fax: +49 211 420511

Office Berlin

Aufgang D
Reuchlinstraße 10-11
10553 Berlin
Tel.: +49 30 36 40 799-0
Fax: +49 30 36 40 799-19

Office Bielefeld

Niederwall 10
33602 Bielefeld
Tel. +49 521  96 87 64 82
Fax +49 521  98 62 88 86

Office Mainz

An der Ochsenwiese 3
55124 Mainz
Tel. +49 6131 62 72 460
Fax +49 6131 62 72 464

Office Hamburg

Jarrestraße 80
22303 Hamburg
Tel. +49 40  27 16 75 66
Fax +49 40  21 90 73 10

Office Karlsruhe

Schützenstraße 12
76137 Karlsruhe
Tel. +49 721  93 51 41 30
Fax +49 721  93 51 41 32

Office Cologne

Brüsselser Platz 15
40674 Köln
Tel. +49 221 94 99 02-0
Fax +49 221 94 99 02-99